Contact Center (Voice) Operations

Outbound Solutions

• Customer Acquisition
• Customer Retention
• Win-backs
• Up sells and Cross sells
• Inquiry Conversion
• Lead Acquisition
• After-market campaigns
• Market Research
• Welcome Calls

Inbound Solutions

• Customer Services
• Enrollments
• Delivery services
• Sales
• Save Calls
• Web and Email Inquiry
• Third party Verification
• IVR